Hone your customer and communication skills and deliver a service that makes a lasting impression on diners with the SIT30716 Certificate III in Hospitality (Restaurant Front of House).
This specialist qualification has a strong focus on the essential front of house skills required to work in a customer-facing role within a hospitality-related premises, including fine dining restaurants, cafés, bars and bistros.
Students will learn under the guidance of the very best qualified and professional trainers.
Within this qualification, students will master the essential skills to work within a restaurant front of house team, in which skills will include table service etiquette, answering customer questions, making meal recommendations, operating and maintaining a bar, plus preparing and serving coffee, cocktails and alcoholic drinks.
This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the hospitality industry, or go on to university.
This qualification contains a total of 20 units. These units are made up of 11 core units plus 9 elective units.
Practical workplace placement at one of our partnering employer locations, with continuous guidance and support from Icon Training Academy trainers and assessors.
This qualification will take approximately 24 months (full time) to complete.
Please contact us for information on our pricing and payment options.
Successful completion of this qualification may lead to employment as a:
Senior Bar Attendant
Supervise bar operations and prepare, mix and serve both alcoholic and non-alcoholic beverages to patrons in hotels, bars, cafes, restaurants, clubs and other licensed establishments.
Provide exceptional service to ensure customer satisfaction in dining establishments including restaurants, diners and cafés, in which your duties may include preparing tables, replenishing stocks, taking orders, delivering food and drinks, processing payments and greeting patrons.
There are no formal entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.
For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.
Completed similar courses or training? If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).
For further information, please download the information sheet below or contact us.
For all enquiries, please give our office a call or send us an email. We’ll get back to you as soon as we can.
1300 426 626
Shop 5036 The Kitchens, 33 Robina Town Centre Drive, Robina, QLD Australia