Begin your hospitality career and be part of one of the largest and highly sought after industry sectors with the SIT20316 Certificate II in Hospitality.
This introductory level qualification is designed as a pathway to prepare students with the essential foundation knowledge and hands-on industry experience to secure employment, take the next step into an apprenticeship, or pursue further study within the hospitality sector.
Students will learn under the guidance of the very best qualified and professional trainers.
Within this qualification, students will gain industry knowledge in areas including how to clean equipment and premises, provide a high level of customer service and use hygienic practices.
Depending on the student’s choice of electives, they may will be able to specialise in the hospitality or retail sectors of this qualification.
This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the hospitality industry, or go on to university.
This qualification contains a total of 12 units. These units are made up of 6 core units plus 6 elective units.
Elective Units (Hospitality Stream)
Elective Units (Retail Stream)
Contact us today for details on training and workplace locations.
This qualification will take approximately six (6) months.
Full fee payment option available. Please contact us for more information.
Successful completion of this qualification may lead to employment as a:
Food and Beverage Attendant
Prepare and maintain the bar and dining room, ensuring the service of meals and beverages is performed in a professional manner to the organisation’s style and standards.
Provide exceptional service to ensure customer satisfaction in a café, in which your duties may include preparing tables, replenishing stocks, taking orders, delivering food and drinks, processing payments and greeting patrons.
Prepare, mix and serve both alcoholic and non-alcoholic beverages to patrons in hotels, bars, cafes, restaurants, clubs and other licensed establishments.
There are no formal entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.
For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.
Completed similar courses or training? If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).
For further information, please download the information sheet below or contact us.
For all enquiries, please give our office a call or send us an email. We’ll get back to you as soon as we can.
1300 426 262
Shop 5036 The Kitchens, 33 Robina Town Centre Drive, Robina, QLD Australia