Hospitality Training Gold Coast SIT10216 CERTIFICATE I


Take the first step towards a successful career within the bustling hospitality industry with the SIT10216 Certificate I in Hospitality.


This entry-level qualification is designed as a pathway to prepare students with the basic skill sets and hands-on industry experience to secure employment, take the next step into an apprenticeship, or pursue further study within the hospitality sector.


Students will learn under the guidance of the very best qualified and professional trainers and chefs.


Within this qualification, students will develop fundamental operational knowledge of hygienic practices, customer service, preparing simple dishes and how to work effectively with others.


Depending on the student’s choice of electives, they may will be able to specialise in the food packaging or kitchen sectors of this qualification.


This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the hospitality industry, or go on to university.

Hospitality Training Gold Coast
Icon Training Academy
Units of Study

This qualification contains. total of 6 units. These units are made up of 3 core units plus 3 elective units. 


Core Units

  • BSBWOR203 Work effectively with others.
  • SITXCCS001 Provide customer information and assistance.
  • SITXWHS001 Participate in safe work practices.


Elective Units (Food Packaging Stream)

  • SITXFSA001 Use hygienic practices for food safety.
  • SITHCCC002 Prepare and present simple dishes.
  • SITHCCC004 Package prepared foodstuffs.


Elective Units (Kitchen Stream)

  • SITXFSA001 Use hygienic practices for food safety.
  • SITHCCC002 Prepare and present simple dishes.
  • SITHKOP001 Clean kitchen premises and equipment.

Training will take place at Icon Training Academy's state-of-the-art training facility at Robina Town Centre.

Course Duration

This qualification will take approximately six (6) months. 

Course Fees

Please contact us for information on our pricing and payment options.

Career Opportunities

Successful completion of this qualification may lead to employment as a:


Food and Beverage Attendant

Prepare and maintain the dining room, ensuring the service of meals and beverages is performed in a professional manner to the organisation’s style and standards.


Café Attendant

Provide exceptional service to ensure customer satisfaction in a café, in which your duties may include preparing tables, replenishing stocks, taking orders, delivering food and drinks, processing payments and greeting patrons.


Catering Assistant

Provide support to caterers and chefs to prepare food for guests and assist with the smooth operation of the kitchen.

Entry Requirements

There are no formal entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.

For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.

Recognition of Prior Learning

Completed similar courses or training? If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).

Further Information

For further information, please download the information sheet below or contact us.



For all enquiries, please give our office a call or send us an email. We’ll get back to you as soon as we can. 

Icon Training Academy

0739 241 282

Shop 5036 The Kitchens, 33 Robina Town Centre Drive, Robina, QLD Australia